Never again 05 October 2012 Reviewer: Fustrated from michigan usa
166 of 306 people found this review helpful
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I tried out the 3 day trial for Cupid, and it was an OK site. The problem came when I tried to cancel the automatic renewal billing. I had to call a 1800 number and spoke with someone in india. To make it worse I could barely understand her. I explained that I wanted to cancel the automatic renewal. She agreed and signed me up for a 1 month free membership. When I questioned her about the membership, she told me that I would be automatically billed at the end of the membership. Again, I told her I wanted to cancel and did not want automatic renewal billings. To make a long story short, I ended having to speak to her manager to stop the automatic billing. My account is now closed and I've deleted my profile.
All I can say is that it is a billing scam. They make it extremely difficult to stop the automatic billing and take your money that way.
In summary, I would not recommend Cupid.com to a friend.